The Building Professionals Board has an important regulatory role in NSW’s building and construction industry. Our accreditation, investigative and advisory services help promote and maintain standards of building certification and design by ensuring certifiers meet legislative requirements.
Anyone can lodge a complaint about the professional conduct of a certifier or an accredited body corporate. The Board may decide to investigate a complaint, or commence an investigation on its own initiative if, for instance, information is received that raises serious concerns about a certifier.
The Board can take disciplinary action under the Building Professionals Act 2005 if a certifier is found to have engaged in unsatisfactory professional conduct or professional misconduct.
The Building Professionals Board does not investigate builders
The Board doesn’t have the legislative power to order building work to stop, or to regulate builders or tradespeople. Read about roles in enforcement to understand who can help in this situation.
Other services we provide
Auditing and advising certifiers
The Board audits the work of certifiers and provides advice to ensure they are practising to the required legislation and standards. Audits are not formal investigations and are designed to assist certifiers in understanding and meeting their obligations.
Read more about the Board’s audit programs.
The Board facilitates and promotes education, training and other professional development activities for certifiers.
You are welcome to contact the Board at any time. If you need specialist advice, or want to speak to our senior investigators, please call between 9:30am and 11:30am Monday to Friday.